The protection of personal data and the security of our customers’ personal and financial information are of particular importance to us. Therefore, we process your information exclusively in accordance with applicable legislation, namely Regulation (EU) 2016/679 (GDPR), the Personal Data Protection Law of Cyprus, and the Electronic Commerce Law.
Please read this statement, in which we inform you about the most important aspects of the processing of your data by ALSOKO LTD (hereinafter referred to as “we” or “the Company”). This statement outlines the terms and legal grounds for the collection, processing, storage, use, destruction, and protection of your personal data.

What happens to your data after you contact us?
When you contact us via the form on our website or send us an email, we store your data for the period necessary to process your request and to respond to any follow-up questions.
We will not share this information with third parties without your explicit consent.

Storage of your data
To facilitate the ordering and purchasing process, as well as the execution of the contract with you, we store your IP address, name, address, email address, and payment-related data.
We use this data strictly to fulfill our pre-contractual and contractual obligations.
We do not provide this data to third parties, except for:
the payment service provider (e.g. bank, Stripe)
the courier company responsible for delivering your order
If an order is not completed, we store the data for up to 30 days and may inform you about its status.
If an order is completed, we store the data in accordance with legal obligations for up to 10 years, as required by applicable accounting legislation.

Use of opt-out option
If you wish to refuse the use of cookies, you can do so by visiting the “Exercise your rights” or “Cookie Settings” section on our website and following the provided steps.

Newsletter
You can subscribe to our newsletter by providing your email address and your consent.
After subscribing, you will receive a confirmation email with a link to verify your subscription.

You may unsubscribe at any time by:
sending an email to cy@onesleep.com
using the “unsubscribe” button
Your data will be deleted immediately after unsubscribing.
Your rights
You have the right to:
access your personal data
request correction or deletion
restrict processing
data portability
withdraw consent
object to processing
If you believe that your data is being processed unlawfully or your rights have been violated, you may contact the competent supervisory authority.
In Cyprus, this is the Office of the Commissioner for Personal Data Protection.
Contact details
ALSOKO LTD
27 Morphou Street, Kings Park, House E5
8015 Paphos, Cyprus
Email: cy@onesleep.com

Declaration of consent
I agree that my personal data (name, address, and email address) may be processed by ALSOKO LTD for the purpose of:
fulfilling a contract for the purchase of goods or services
sending informational and marketing messages regarding ALSOKO LTD products and services
I give my consent for the duration of the contractual relationship and thereafter for the shorter of:
1. the legally required storage period under applicable tax and accounting legislation
2. a period of 5 years
I am aware that I may withdraw my consent at any time via the “Exercise your rights” section.

Cookies
Our website uses “cookies”. These are small text files stored on your device. They are harmless and help improve website functionality.
We use cookies to ensure ease of use and proper operation of the website.
Types of cookies we use:
Session ID – ensures that information is stored during your session
Remember me – remembers your login status
Google Analytics – analyzes website traffic (data is anonymized)
Cookies are used in accordance with applicable legislation.
If you do not agree, you can disable cookies through your browser settings. Please note that this may limit the functionality of the website.

Important notice
ALSOKO LTD reserves the right to cancel orders in case of technical errors or incorrectly displayed prices due to system issues.