Privacy Policy

The protection of personal data and the protection of our customers' personal and financial information is extremely important to us. Therefore, we process your information solely on the basis of applicable law, namely the General Regulation 2016/670 (better known as GDPR), the Personal Data Protection Act (PDPA) and the Electronic Commerce Act (ET ). Read this statement, in which we inform you about the most important aspects of the processing of your data by MATRATSI.BG EOOD (hereinafter We or the Company). In this statement, we inform you about the most important aspects of the processing of your data on our website. Hereby, we also inform you of the terms and legal reasons for the collection, processing, storage, use, destruction and protection of your personal data, to the extent that you do not give us your express consent to do so with it.

What happens to your data after you contact us?

When you write to us via the form on our website or send us an email , we store your data for the period required to process your request and to answer your follow-up questions. We will not share this information with third parties without your express consent!

Saving your data
Please note that in order to facilitate the ordering and purchasing process, as well as the subsequent performance of the contract with you, we store your IP address, as well as your name, address, email address and data about the payment method you use , for example, a credit card number.
We need the data you provide to fulfill our pre-contractual or contractual obligations to you. We do not provide this data to third parties, except
the payment service provider processing the payment (bank, Stripe);

– the courier company with which we deliver the product to you

If an order is not completed, we leave the data entered for it for 30 days and reserve the right to periodically inform you of its status, respectively of your choices as a result. When an order is completed and a contract is executed by us under Art. 6, para. 1, letters (a) and (b) of the GDPR, we store all data about the legal relationship until the expiry of the period provided for in the article. 12 of the Accounting Act (Accounting Act) 10-year period

Using the deny option
If for any reason you wish to refuse the services we provide through the above cookies, you should visit the section "Exercise your rights! ' on our website and follow the steps there
Newsletter
You can subscribe to our newsletter by filling out the form on our website. For this purpose, we need your email address and your consent to send you relevant messages.
After you subscribe to the newsletter, we will send you a confirmation message with a link to confirm your subscription.
You can unsubscribe from our newsletter at any time. Send your refusal to the following email address: gr@onesleep.com or use the "unsubscribe" button. We will immediately delete your data in connection with sending our newsletter.

Your rights
.You have the right to access your data that we process, as well as the right to rectification, erasure, restriction of processing, data portability, withdrawal of consent and objection.
If you believe that our processing of your data violates the provisions on the protection of personal data, or if you believe that your rights under these provisions have been infringed in any way, you can contact the relevant administrative authority. In Greece, this is the Commission for the Protection of Personal Data.
Contact us in one of the following ways:

MATRACI.BG EOOD, contact details: Ruse 7008 74 Blvd. 3rd March, gr@onesleep.com,

Declaration of consent for the processing of personal data in accordance with the article. 7 of Regulation 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL

I agree that my personal data, namely three names, address and e-mail address, are processed by MATRATCI.BG EOOD for the fulfillment of a contract for the purchase of goods or services, as well as for sending informational and advertising messages about the products and services MATRACI.EOOD I give my consent for the period of time required for the fulfillment of the pre-contractual or contractual relationship between me and MATRACI.BG EOOD and then for the shorter of: 1) the prescribed storage period of the contractual documents according to the tax and accounting legislation of the Republic of Bulgaria or 2 ) the period of 5 years.

I am informed that I can withdraw my consent at any time by requesting it in Exercise your rights, and that my request may not be accepted if it conflicts with the fulfillment of the administrator's legal obligations or the public interest.
We use "cookies"
Our website uses so-called "cookies". These are small text files that are loaded in your browser and stored on your device. They are harmless.
We use them to keep our website easy to use. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser the next time you visit our website.

Specifically, the cookies used on our website are
Session ID – - ensures that any information you give or receive will be stored by our website. Without this cookie, our site will treat you as a "new" visitor every time you log in. It does not identify you personally and is not linked to other information. – ensures that any information you give or receive is stored by our website. Without this cookie, our site will treat you as a "new" visitor every time you log in. It does not identify you personally and is not linked to other information.
We want you to know that we use cookies based on article 4a of the Law on Electronic Commerce (ELE) and article 6, par. 1 letter (e) of the GDPR.
.If you do not agree to this, you can refuse storage by setting your browser so that it informs you when a website wants to store cookies on your device and you can accept them accordingly.
Please note that disabling cookies in your browser may limit the functionality of our website for you.
In the interest of full transparency, we also inform you about the optional "cookies" we use, ie
Google Analytics - this is also a performance cookie provided by Google. With this, we analyze your internet traffic and the data we use for this is anonymized by Google. We want you to know that Google complies with this service 100% with the GDPR and that we have a contract for the processing of personal data with them.
Remember me - this is also a "cookie" for the functionality that remembers your status as a logged in user.
If for any reason you wish to opt out of the services we provide through the above cookies, you should visit the Cookie Settings section of our website and follow the steps provided there.

matraci bg LTD reserves the right to cancel orders in the event of a technical error on the website or any other type of technical problem that resulted in an incorrectly calculated price.